Introducing the New Ticket Indicator Feature in Lift AI's AMP: Stay on Top of Maintenance and Call-Back Tickets!

July 26, 2023

We are thrilled to announce the release of our latest feature in Lift AI's AMP - the Ticket Indicator! With this new addition, managing maintenance and call-back tickets has never been more efficient and streamlined. Our Ticket Indicator empowers users with dynamic and real-time updates on ticket information, ensuring better insights and improved decision-making. In this blog post, we will walk you through the exciting capabilities of the Ticket Indicator and how it will revolutionize your ticket list management.

Real-Time Ticket Indicators

The Ticket Indicator is designed to provide users with at-a-glance information related to maintenance and call-back tickets directly on the ticket list interface. No more sifting through cumbersome data or running separate reports - with just a glance, you'll have all the essential ticket details right in front of you!

Dynamic Updates based on Applied Filters

We understand that every moment counts in your busy schedule, and you need the most up-to-date information. The Ticket Indicator caters to this need by dynamically updating the indicators based on the applied filters. Whether you're sorting tickets by date, type, or property, the indicators will automatically adjust to show you the most relevant insights.

Comprehensive Indicators

Our Ticket Indicator goes beyond just the number of tickets; it provides you with a holistic view of your maintenance and call-back activities. The indicators include the following:

1. Maintenance Visits: Keep track of the number of maintenance visits recorded in the selected time frame. Stay proactive in your approach to lift maintenance, ensuring smooth and uninterrupted operations.

2. Callbacks & Entrapments: Monitor the number of regular callbacks and entrapments to identify problematic cars and be able to give informed suggestions to your clients.

Default Filter: This Quarter

To make it even easier for you to get started, the Ticket Indicator comes with a default filter set to show this quarter's data. As soon as you access the ticket list, you'll immediately have a snapshot of this quarter's maintenance and call-back activities. Of course, you can adjust the filter to view data for any specific time period as needed.

July 26, 2023
Published by
Lift AI Product Team
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